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Agente de Servicio al Cliente Part Time JFK
¡Cada vez estas más cerca de tocar el cielo!
Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino.
Semillero Agente de servicio al cliente PT - JFK
En este rol realizaras y aseguraras la excelencia en el servicio, brindando un trato ágil y oportuno; con el fin de cumplir con los deberes y responsabilidades establecidos en los manuales operativos y del Sistema de Gestión Integral.
Funciones específicas:
- Atender, orientar y direccionar al pasajero en cada punto de contacto, de acuerdo con lo establecido en los procedimientos; con el fin de garantizar que la operación de los vuelos se maneje de forma segura y así obtener calidad en el servicio.
- Asegurar un excelente servicio al cliente, a través de la satisfacción de las necesidades y requerimientos del mismo; con el fin de garantizar el mejoramiento continuo de la organización.
- Apoyar al Supervisor, Agente Líder u otros colaboradores, en caso de retrasos, vuelos interrumpidos, sobreventa o cancelaciones, realizando las funciones que se le asignen; con el fin de garantizar el mejoramiento continuo de la organización
Check- in / los requisitos para abordar:
- Experiencia laboral requerida: 6 meses de experiencia en empresas de servicio y atención al cliente.
- High school finalizado.
- Idioma: inglés B2 – indispensable
- Documentos con autorización para trabajar en los Estados Unido
Lugar de la vacante: JFK, USA.
Sabemos que contigo ¡vamos a ganar!
Tipo de puesto: Medio tiempo, Temporal
Pregunta(s) de postulación:
- ¿Tienes autorización para trabajar en los Estados Unidos.? Si eres contratado(a), se te solicitará presentar verificación de tu derecho legal para trabajar en los Estados Unidos.
- ¿Cuál es tu grado de estudios más alto terminado?
- ¿Posees flexibilidad de horarios rotativos? (turnos rotativos en el aeropuerto)
Idioma:
- Español (Obligatorio)
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial