Asset Protection Investigator, San Francisco, CA

Description

The Asset Protection Investigator is responsible for preventing and improving shrink across multiple stores by conducting thorough external investigations and supporting internal awareness programs. The Asset Protection Investigator is responsible for performing all responsibilities in a safe manner consistent with company values and policies and applicable federal and state laws. This role typically reports to a Regional Asset Protection Manager.

Role will be supporting San Francisco/Bay Area, CA

Why You Belong Here

At Victoria’s Secret & Co, we acknowledge your value. We recognize that every associate has something unique to add to our brand and business. We strive to recruit, retain, and advance diverse talent that reflects the customers we serve and the communities where we live and work. We foster a culture where everyone belongs because we know our business thrives most when we look for, listen to, and amplify diversity, equity, and inclusion.

We place the customer at the heart of everything we do. We dream big, embrace curiosity and creativity while always learning from our mistakes. We lead with integrity, trust, and respect to achieve the best outcomes as one team.

Your Impact

AP Functional Knowledge

  • Co-lead external investigations with partnership of supervisor and Market Investigators
  • Review data reporting to identify external patterns across multiple stores
  • Utilize External Known Loss (EKL) across multiple stores to support larger case building
  • Prepare and present cases to law enforcement using external portfolio and external profile, per company guidelines

Partnerships

  • Support development of other APIs through zone API calls and mentorship, including sharing experiences and AP expertise to support peer development.
  • Provide external training and awareness to store leadership and associates
  • Train and onboard newly hired APIs, as directed
  • Participate in the inventory process as directed by supervisor to support minimizing inventory losses and achievement of shrink goals

Communication

  • Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction

Judgement and Decision Making

  • Identify and investigate and/or apprehend shoplifters in strict accordance with Victoria’s Secret & Co Shoplifting Apprehension Policies and Procedures

Personal Credibility

  • Develop and maintain positive working relationships with members of the store management team, local officials and agencies work to develop relationships with other asset protection industry investigators and mall security
  • Testify in criminal proceedings when required

Click here for benefit details related to this position.

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