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Assistant Project Design
About the position
Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say 'I am energy', it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary: Performs clerical work in a Customer Service Department. Assists project designers in routine field work and answers general customer inquiries.
Responsibilities
- Answers customer inquiries regarding construction status and requirements.
- Coordinates customer construction requests through engineering, construction, and customer billings.
- Performs customer contact and design work for 'simple services' which generally do not require a site visit.
- Obtains information from engineering prints and sketches and enters design data.
- Obtains information and inputs construction requests.
- Assists in prioritizing and scheduling.
- Assembles work orders and sketches from field notes, assists with staking, measuring and other similar and related field work, and installs location number tags.
- Compiles statistical information and prepares summaries and reports from records and accumulated data such as underground statistics, inactive gas services, gas contractor billings, line clearance records and billings, accident reports, non-commodity design and construction.
- Prepares and processes various documents and forms associated with the engineering, accounting, and operating departments as necessary.
- Maintains records and files and performs data entry pertaining to gas and electric work orders, inactive gas services, gas service record cards, leak valve records (LVR) and other related information systems, customer billing, Digger's Hotline, and others as necessary.
- Maintains local copies of electric area maps, switch diagrams, gas area maps, gas key maps, and street light maps.
- Performs other duties which are similar, related or incidental to this position.
Requirements
- High School diploma or GED equivalent.
- 1 year of technical training beyond high school or 3 years of company engineering/operating experience.
- Must possess a valid driver's license.
- Demonstrated skill and accuracy in computations and record keeping.
- Familiarity with drafting.
- Demonstrated ability and skills to handle customer contacts in a manner that encourages positive customer relations.
- Effective written and verbal communication skills.
- Familiarity and demonstrated ability to work with computer systems.
- Ability to work effectively in a culturally diverse work group.
Benefits
- Competitive pay.
- Comprehensive health and retirement benefits.
- Tuition reimbursement.
- Paid time off.
- Volunteer opportunities.
