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Associate IT Programmer Analyst
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!
Position Specific Description
This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project, operational, and testing teams. This position works to ensure the reliability, performance, security, and continuity of Business-critical processes and systems, as well as supporting the organizations mission to provide timely and accurate billing for our customers.
Job Overview
This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams, as needed within specific or multiple disciplines. This position works to ensure the reliability, performance, security, and continuity of IT systems, as well as to ensure that excellent technical support services are provided.
Job Duties & Responsibilities
- Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes and enhances existing or new systems
- Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology
- Automates the handoff of code releases from development to operations (DevOps)
- Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction
- Builds strong working understanding of the solution being delivered
- Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
- Designs, develops, and tests experimental application work to test new ideas with bounded cost and time frames
- Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation
- Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required
- Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed
- Performs other job-related duties as assigned
- High School Grad / GED
- Bachelor's or Equivalent Experience
- Experience: 0 years
- Bachelor's - Information Systems
Employee Group: Exempt
Employee Type: Full Time
Job Category: Information Technology
Organization: Florida Power & Light Company
Relocation Provided: No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.