Austin Aviation, Temporary Airport Agent, Part-Time Crossing Guard (Hire in process/please do not apply) By Invitation Only

About the position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. About Austin-Bergstrom International Airport Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight. Job Description: Purpose: Under close supervision, coordinate and perform work in administrative and operational management of the airport facilities. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Inspects facilities and ensures safe operating conditions. Investigates problem areas and make recommendations for corrective action. Responds to emergencies, makes decisions and coordinates emergency activities, and implements emergency plans. Researches information as requested/needed. Writes technical reports. Works with federal agencies, and airport tenants as required, ensuring the safety, security, and efficiency of airport operations. Answers emergency and non-emergency phone calls, determines nature of request, and takes messages when necessary. Initiates, enters, and updates the system. Provides customer service to Austin-Bergstrom International Airport and City of Austin employees, other governmental agencies, and tenants by performing duties such as providing information using communication devices. Records data to appropriate forms/logs. Searches for data on multi-application computer systems. Operates/monitors multi-channel radio, audio/video, multi-agency, and multi-jurisdictional paging systems. Coordinates the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors, and emergencies. Coordinates investigations with other entities and Department of Aviation. POSITION OVERVIEW: This position is responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport and City of Austin employees, and the neighboring community by recognizing and responding to violations of local, state, and federal laws and ordinances. Inspect facilities and ensures safe operating conditions. Investigate problem areas and make recommendations for corrective action. Respond to emergencies, makes decisions and coordinates emergency activities, and implements emergency plans. Research information as requested / needed. Write technical reports. Works with federal agencies, and airport tenants as required ensuring the safety, security and efficiency of airport operations. Answer emergency and non-emergency phone calls, determine nature of request and take messages when necessary. Initiate, enter and update the system. Provide customer service to Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies and tenants by performing duties such as providing information using communication devices. Record data to appropriate forms/logs. Search for data on multi-application computer systems Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional paging systems. Coordinate the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors and emergencies. Coordinate Investigations with other entities and Department of Aviation. Manage curbside vehicle or pedestrian crosswalk traffic, as assigned.

Responsibilities

• Inspects facilities and ensures safe operating conditions.
• Investigates problem areas and make recommendations for corrective action.
• Responds to emergencies, makes decisions and coordinates emergency activities, and implements emergency plans.
• Researches information as requested/needed.
• Writes technical reports.
• Works with federal agencies, and airport tenants as required, ensuring the safety, security, and efficiency of airport operations.
• Answers emergency and non-emergency phone calls, determines nature of request, and takes messages when necessary.
• Initiates, enters, and updates the system.
• Provides customer service to Austin-Bergstrom International Airport and City of Austin employees, other governmental agencies, and tenants by performing duties such as providing information using communication devices.
• Records data to appropriate forms/logs.
• Searches for data on multi-application computer systems.
• Operates/monitors multi-channel radio, audio/video, multi-agency, and multi-jurisdictional paging systems.
• Coordinates the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors, and emergencies.
• Coordinates investigations with other entities and Department of Aviation.
• Manage curbside vehicle or pedestrian crosswalk traffic, as assigned.

Requirements

• Graduation with an associate degree from an accredited college or university with major coursework in Business or Public Administration, Aviation Management, or in a field related to the job. OR Two (2) years of experience in the U.S. Military Services, airport operations, or in another field related to the job. Any combination of education and work experience may substitute for the above minimum
• Valid Texas Class C Driver License.
• Must be able to pass a criminal background check, and obtain and maintain federally-mandated security clearances required to work at an airport.
• Must have the ability to read, write, and fluently speak in English.
• This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date.
• External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
• Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.