Billing Specialist - Production Solutions, Remote Work Opportunity

Description

Billing Specialist - Production Solutions, Remote Work Opportunity

In this fast-paced, detail-driven role, you will juggle competing priorities with confidence, applying strong judgment and knowing when to escalate or seek guidance. You will take ownership of final billing for completed work across the company, including postage reconciliations and client package costs, ensuring accuracy from start to finish.

This role calls for someone who thrives on precision, values strong customer relationships, and enjoys solving problems. You will collaborate with internal teams and external suppliers, respond to questions with clarity, and deliver solutions that keep projects moving efficiently and successfully.

Production Solutions, part of the Moore family of companies, is a leader in direct mail production management. We deliver breakthrough results through inspired people, bold thinking, and exceptional service. From strategy to execution, we partner with our clients to drive successful fundraising campaigns. We're problem-solvers by nature, fueled by collaboration and hustle. In return, we offer a challenging, rewarding career with a company that truly cares, and a leadership team focused on an exciting future.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company of 5,000 people, the largest marketing, data, and fundraising company in North America, serving the nonprofit industry with clients across the education, association, political, and commercial sectors.

Requirements

What You Will Do

• Process and manage electronic client job submissions using proprietary systems, ensuring all billing documentation is complete, accurate, and audit-ready.
• Prepare, review, and reconcile invoices, payables, and approved authorizations to ensure accurate billing and timely revenue recognition.
• Analyze and reconcile postage, mailing, and package costs, including per-piece cost calculations and multi-job mailings.
• Prepare billing checklists and submit finalized billings to Accounts Receivable; submit invoices and documentation to Accounts Payable as needed.
• Maintain alignment between production systems and accounting records, proactively identifying and resolving discrepancies.
• Ensure invoices, postage reconciliations, and client cost documentation are prepared accurately and on schedule.
• Collaborate with internal teams and external vendors to resolve billing, payment, or processing issues efficiently.
• Follow established accounting policies, procedures, and internal controls to support accurate financial reporting.
• Use technology and standard business software to support efficient billing operations and reporting.
• Contribute to month-end activities and support overall departmental goals as needed.

What You Will Bring

• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Proven organizational skills and a high level of accuracy and dependability.
• Clear, professional communication skills and the ability to work effectively with cross-functional teams.
• A professional approach to internal and external relationships, representing the company positively at all times.

Required Qualifications & Experience

• A minimum of three years of experience in accounting, finance, billing, or a related role.
• Strong computer proficiency, including Windows-based applications and the Microsoft Office Suite; advanced Excel skills are required.
• Proven ability to deliver excellent customer service, work collaboratively within a team, and build positive, professional working relationships.
• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Clear and effective verbal and written communication skills, with the ability to explain information confidently and professionally.
• Demonstrated ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• A high level of energy and resilience, with the ability to remain focused and effective in high-pressure or frequently changing situations.
• Comfort working in a fast-paced environment with competing demands and occasional disruption.
• Occasional travel may be required.

Why You'll Thrive Here

• We invest time and effort in our staff; we have an excellent onboarding program that sets you up for success, ensuring you feel connected from day one.
• We pride ourselves on being an equal opportunity employer where diversity, equity, and inclusion are at the forefront of who we are.
• Production Solutions is a part of the Moore family of companies. We are financially stable and continue to grow.

Employee Benefits

We offer a competitive benefits package: comprehensive major medical/dental/vision plans (coverage starts on the 1st day of the month following 60 days of employment) and employer-paid life insurance and AD&D. We also offer additional voluntary life insurance and voluntary long-term disability. $200 monthly tax-free reimbursement for cell phone, internet, or health club membership or equipment. 401K eligible following 60 days of employment.

Production Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Productions Solutions is a Moore company