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Cross Dock Warehouse Supervisor / Operations Lead - Tallahassee
Job Summary
We are seeking a hands-on, reliable Cross-Dock Warehouse Supervisor to lead daily operations at our cross-dock facility. You will oversee efficient inbound/outbound freight flow with minimal storage, directly manage a team of 3 non-CDL drivers (including scheduling work hours, handling PTO/absences, and hiring as needed), serve as a backup driver during coverage gaps, perform accurate driver check-ins and paperwork submission, and ensure overall compliance, safety, and productivity in a fast-paced environment.
Key Responsibilities
- Oversee all cross-dock warehouse operations, including receiving inbound shipments, sorting/transloading freight, staging, and dispatching outbound loads with minimal to zero long-term storage to maximize throughput and meet tight delivery windows.
- Directly manage, coach, and supervise a team of 3 non-CDL drivers: assign daily routes/tasks, monitor performance and safety, conduct regular check-ins, address concerns, and provide feedback.
- Manage driver work hours and scheduling: create and maintain shift schedules, approve time-off requests (PTO, sick leave, etc.), track hours worked to ensure compliance with regulations and company policies, minimize overtime where possible, and adjust staffing to meet operational demands.
- Lead hiring and staffing efforts for the driver team: identify staffing needs, recruit candidates, conduct interviews, make hiring recommendations, and support onboarding/training of new non-CDL drivers to maintain full coverage.
- Serve as a backup non-CDL driver when regular drivers are out on PTO, sick, or unavailable—load/unload vehicles, complete delivery/pickup routes safely and on time (driving is occasional but essential for continuity).
- Perform daily driver check-ins: verify pre/post-trip vehicle inspections, hours-of-service logs (if applicable), delivery/pickup documentation, and ensure all paperwork (bills of lading, proof of delivery, manifests, etc.) is accurate, complete, and submitted promptly to administration or customers.
- Coordinate with carriers, vendors, and internal teams to schedule inbound/outbound trucks, resolve discrepancies, and maintain smooth dock flow.
- Enforce safety protocols, conduct regular safety meetings, perform workplace inspections, and ensure full compliance with DOT regulations, company policies, and OSHA standards (especially for drivers and dock activities).
- Monitor and report key performance metrics (on-time delivery, dock turnaround, error rates, driver productivity); identify and implement process improvements.
- Maintain accurate records of inventory movement, freight status, driver activities, and hours using warehouse systems or logs.
- Assist with loading/unloading, sorting, staging, and other hands-on tasks during peak periods or shortages.
- Handle minor facility maintenance, housekeeping, and equipment checks to keep the cross-dock clean, safe, and operational.
What We Offer
- Competitive pay based on experience
- Benefits package (health, dental, vision, 401(k) with employer match, paid time off—details provided upon application)
- Opportunity to grow within a dynamic logistics operation
- Supportive team environment with direct impact on daily success
Preferred Skills
- Experience with driver route planning, work-hour tracking, PTO management, and small-team recruiting/hiring.
- Familiarity with safety compliance, incident reporting, and performance evaluation processes.
- Strong communication skills for team leadership, candidate interviews, and coordination with drivers/carriers.
Knowledge, Skills and Abilities:
- High school diploma or equivalent required; associate's degree or logistics/supply chain certification preferred.
- 2+ years of experience in warehouse, distribution, or logistics operations, with at least 1 year in a supervisory/lead role managing staff schedules and/or hiring.
- Prior experience in a cross-dock environment strongly preferred.
- Valid driver's license with a clean driving record; must be able and willing to operate non-CDL vehicles (box trucks) as backup coverage.
- Strong knowledge of DOT regulations, driver logs, transportation paperwork, and basic labor scheduling practices.
- Proven leadership skills to supervise a small team, handle hiring/onboarding, resolve conflicts, and maintain high safety/performance standards.
- Excellent organizational, multitasking, and detail-oriented skills for accurate documentation and scheduling.
- Proficiency with basic computer systems (email, spreadsheets, warehouse/driver management software).
- Physical ability to lift 50–75 lbs repeatedly, stand/walk for extended periods, and work in a warehouse environment (varying temperatures).
- Flexible availability, including early mornings, evenings, or occasional weekends to support operations, driver coverage, and scheduling needs.
