Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Customer Experience Specialist (Part-time)
About Us: Ground News is a platform that makes it easy to compare news sources, read between the lines of media bias, and break free from algorithms. In a world where political polarization and media distrust are at an all-time high, Ground News offers people a better way to stay informed and see every side of the story. Our mobile app, web app, and browser extension are home to a community of mindful readers who use our news comparison platform to engage with news beyond their filter bubble. Unlike most news companies, our values do not align with any specific political ideology. Unlike most tech platforms, we don’t rely on algorithms to keep users on our platform to sell more ads. We are supported by our readers who pay for a subscription to build a more nuanced understanding of the news, the world, and themselves. The Opportunity – Customer Experience Specialist (Part-time) At Ground News, Customer Experience is a core function. We’re looking for a Part-Time Customer Experience Specialist, who thrives in a high-impact, high-accountability environment and takes ownership over the quality of every customer interaction. This role is ideal for someone who is detail-oriented and thrives in a fast-paced environment by doing work that improves our product and the experience of subscribers. Our approach prioritizes accuracy, judgment, clarity, and follow-through while managing high volume. You’ll work closely with Product, Engineering, and Leadership to ensure our subscribers feel heard, understood, and supported; helping surface user insights that would help improve the product. This is a role for someone who takes pride in their work, operates with a high level of autonomy, and consistently holds themselves to a high standard. You’ll be part of a high-performing team with ownership and visibility across the company. The role is remote and will have the following schedule: Wednesday, Thursday, Saturday, and Sunday – 9:00am to 4:00pm (EST). What You’ll Do: Content Moderation (~70% of the scope) Correctly tag and categorize stories to ensure proper classification and data integrity across the platform. Work through queues of data validation. Investigate and verify user-reported issues, including missing sources and broken or incorrect links. Conduct minor data verification research to confirm source accuracy, metadata correctness, and content reliability. Deliver thoughtful, high-quality customer support Communicate directly with Ground News readers across web, mobile, browser extension, and newsletter products. Respond with clarity, empathy, and accuracy — even when questions touch on complex or sensitive political topics. Maintain a calm, impartial, and brand-aligned voice at all times. Operate across multiple feedback channels Manage incoming requests across email, app store reviews, social platforms, and other support channels. Prioritize effectively across competing inputs while diligently following established workflows, and maintaining strong response quality and timeliness Balance responsiveness with depth, knowing when an issue requires investigation vs. a quick resolution. Turn feedback into product impact Identify and investigate patterns, bugs, and recurring pain points. Document and communicate actionable insights to team leads. Escalate technical issues clearly and efficiently, helping drive faster resolution. Develop deep product expertise Build a strong understanding of how all Ground News products work. Confidently troubleshoot issues across platforms. Provide thoughtful, personalized guidance to users based on their needs and use cases. What you’ll Bring: A minimum of 3+ years of experience in a customer support or customer service role (preferably in B2C SaaS or subscription products) Exceptional English communication skills and attention to detail A calm, objective, and non-partisan approach to sensitive topics and user concerns Ability to work closely with sensitive or potentially distressing content while maintaining objectivity, accuracy, and professionalism. Comfort working independently in a fully remote environment, with strong time management and self-organization A high degree of ownership, accountability, and follow-through. Bonus Points: A deep curiosity and interest in political systems, international news, and the relationship between tech and media. A background in social sciences: philosophy, political science, psychology, sociology, or similar. Previous experience working in data entry. Experience using any of Ground News’ products (app, website, extension, newsletters) Experience using custom databases Experience using Coda/Notion, Slack, Figma, Front, Trello, Typeform. Why Work at Ground? Co-founded by a former NASA engineer and Bain consultant, a position with Ground News provides an unparalleled learning experience both personally and professionally. At Ground, we prioritize growth: both for our business and team members. You’ll have the freedom to work remotely and play a key role in the development of Ground News products. This is an opportunity to work with a growing and mighty team that is working every day to build a world where cooperative, civil debate is the norm, media is accountable, and critical thought is the baseline of our information consumption. Ground is based in Kitchener, Ontario, Canada, but this role is remote. Our culture is one of collaboration, creativity, and diverse perspectives. If you have any questions, concerns, or requests regarding accessibility needs, please contact talent@ground.news, and a member of our team will be happy to help. Compensation & Benefits The hourly range for this role is $30 (CAD). What you’ll enjoy at Ground News: Remote-first environment : Work from anywhere in Canada, plus enjoy in-person meetups and team gatherings. Mission-driven team: Join a group of smart, dedicated people who are building meaningful products with real-world impact. Keep growing: Access to professional development opportunities to keep expanding your skills and career.
