Customer Service Advisor

Customer Service Advisor
Crayford
Mon-Fri
£27000-£31,000 DOE
My client within the construction industry is looking to recruit and expand their existing Customer Service Advisor who will act as a first point of contact for all customers.
Duties of the Customer Service Advisor:

  • Providing excellent customer service to clients who contact via phone and emails, ensuring you are providing suitable options.
  • Processing client orders, following up with confirmation emails including relevant information.
  • Providing suitable delivery times and dates for clients ensuring you are keeping in mind of other deliveries.
  • Having attention to detail when inputting information onto the system, uploading documents etc.
  • Ordering stock for client needs through external sources and adding onto billing costs.
  • Working well under pressure and remaining calm.

Requirements for the Customer Service Advisor:

  • Experience of delivering customer service via phone and email.
  • IT savvy of using different systems.
  • Outgoing personality.
  • Driving licence required due to location.
  • Positive nature.

Benefits:

  • Salary increases throughout the year.
  • Dog friendly office.
  • Internal progression routes.
  • 20 days holiday + Bank holidays ( can be flexible to have more if needed)
  • Pension scheme.
  • Social team events

If you are interested in this Customer Service Advisor role, please reach out to El on 01634 668 186 opt 2 or hit APPLY!

Back to blog

Other Jobs To Apply

No other job posts for this day.