Donor Care Specialist

<p>Accurately and promptly enter donor and donation information into Salesforce for donations received by mail with support and quality checks by our Donor Care, Senior Coordinator. Promptly and accurately produce donation acknowledgment letters, ideally ready to be sent within 48 hours of bank deposit. Supply the Major Gift Officer with promising major gift leads using independent judgment and research of donor history as appropriate. Handle incoming Thunderbird donor cases, track frequently asked questions and issues, and assist with writing and editing standardized responses. Provide occasional assistance with planning and organizing donor events or other fundraising-related tasks as needed.</p><p>Mozilla Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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