Employment and RCA Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This is a short‑term position. While it does not include medical or dental benefits, the role does offer paid sick time and eligibility to participate in our 403(b) retirement plan. Job Overview: The Employment and RCA Specialist assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. Additionally, the Employment and RCA Specialist screens potential participants for admission into the Refugee Cash Assistance (RCA) Program, evaluates monthly which existing participants are still eligible for the program, and based on the variables present in each case, how much their monthly benefit should be, documents eligibility review, closes cases out of the program and completes regular file inspection of eligibility materials. Major Responsibilities: Employment Conduct an employability assessment and provide program orientation to clients eligible for employment services. Develop comprehensive employment plans and budget strategies for each employable adult. Provide job readiness and job search coaching and connect clients with job opportunities. Develop and cultivate long-term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients. Assist clients and employers as necessary with post-placement issues and continuing employment needs. Monitor client job performance, wage levels, and related metrics. Detail each client interaction in accordance with program requirements. Input client information into database and assist with tracking and reporting as needed. Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients. Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. May train and lead the activities of support staff, volunteers, and interns. Other duties as assigned. Refugee Cash Assistance (RCA) Conduct comprehensive assessment of eligibility for families seeking to participate in the Refugee Cash Assistance (RCA). Complete enrollments into the RCA program for eligible clients. Conduct monthly meetings with all families enrolled in the program to confirm facts upon which eligibility determination is made, and their comprehension of the rules of the program. Conduct employability assessment to determine whether clients are mandatory or non-mandatory for employment. Request monthly cash assistance and vendor payment checks after reviewing each RCA participant’s ongoing eligibility, per IRC and CRSP (Colorado Refugee Services Program) guidelines. Distribute monthly checks or USIO payments to clients as outlined in IRC finance guidelines. Maintain comprehensive, up-to-date case note services log containing detailed information about service provision. Maintain copies of all appropriate documents, forms and other data in the client case file. Coordinate with other direct service staff to ensure up-to-date information on any changes of case status including employment, loss of employment, SSI benefits, birth of a child, etc. are well documented in the case file and reflected in any required benefit changes. Be the primary point of contact with IRC staff on any questions on how to appropriately apply policy to unique circumstances. Other related duties as assigned, including but not limited to front desk support, assistance with other direct service teams or tasks, etc. KEY WORKING RELATIONSHIPS: Position Reports to: Early Employment Supervisor Position Directly Supervises: N/A. May provide some supervision of interns and volunteers assigned to assist clients with employment services. Job Requirements: Education: Bachelor’s degree in social work or related field of study preferred. Work Experience: Relevant professional experience in workforce development field required; minimum of 2 years’ experience is strongly preferred. Experience working with refugee and/or immigrant populations strongly preferred. Experience with job placement and job readiness training a plus. Demonstrated Skills & Competencies: Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. Demonstrated success working and communicating effectively in a multi-cultural environment. Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. Attention to detail and accuracy in work product. Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired. Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. Valid driver’s license and access to a personal, insured vehicle. Working Environment: A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. May require occasional weekend, early morning and/or evening work. Compensation: (Pay Range: $24.00-$25.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.