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General Manager IT Contract Management

Salary: $130,000.00 - $140,000.00 Annually Location : 60515, IL Job Type: Professionals Job Number: 9999 Department: Information Technology Opening Date: 10/01/2025 Closing Date: 10/12/2025 11:59 PM Central Is this a union role?: No Union Name: Salaried - 6 Position Grade: 3 Position Overview The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers. The Tollway is a user-fee system - no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues. Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust. In support of this mission, the General Manager of IT Contract Management manages contracts, facilitates procurement, monitors equipment end of life/end of service, monitors budget and cash flow, facilitates appropriate action to minimize disruption in service and support. Essential Job Functions The General Manager of IT Contract Management responsibilities include but are not limited to:<ul> <li>Monitors contract terms and conditions and facilitates appropriate action to address issues. <li>Monitors equipment end of life/end of service dates and facilitates appropriate action to address issues. <li>Collaborate with the Procurement and Compliance Department to procure equipment and services and structure new contracts to meet the evolving business needs of the organization. <li>Provide fiscal monitoring and facilitates appropriate action to address issues. <li>Utilize departmental objectives, historical trend projections, and performance metrics to prepare the department's budget and develop Key Performance Indicators (KPIs) aligned with established goals. <li>Complete special projects and other duties as assigned by the department's senior leadership</li></ul> Qualifications Education (Required) <ul> <li>Bachelor 's Degree from an accredited college in Business, Management or a related field of study or the equivalent years of education and experience</li></ul>Skills and Experience (Required)<ul> <li>Five years of work experience in fiscal operations, information technology and project management <li>Excellent verbal and written communication skills <li>Excellent analytical skills <li>Knowledge and understanding of confidentiality <li>Knowledge and understanding of contracts from conception to completion <li>Ability to manage and prioritize multiple projects and work effectively with minimal supervision while adhering to strict deadlines in a fast-paced complex environment <li>Ability to communicate effectively and work with stakeholders at all levels of the organization <li>Superior organizational, problem-solving and critical-thinking skills <li>Ability to use a range of technology and tools, including but not limited to Microsoft Office</li></ul> The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation. At the Illinois State Toll Highway Authority, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer several programs that help you grow in your career and make the Illinois State Toll Highway Authority a great place to work! MEDICAL, Rx, DENTAL, VISION BENEFITS <ul> <li>Aetna Select Open Access (HMO) - Premium FREE! <li>Aetna Choice POS II (PPO) <li>Aetna Prescription, Dental and Vision included at no additional cost. <li>EyeMed Vision Care Voluntary Coverage</li></ul>FLEXIBLE SPENDING ACCOUNT<ul> <li>Healthcare Flexible Spending Accounts (FSA) <ul> <li>Pre-tax account you put money into that you use to pay for certain out-of-pocket health care costs. </li></ul> <li>Dependent Care Flexible Spending (DCAP) <ul> <li>Pre-tax account you put money into that you use to pay for dependent care costs. </li></ul> </li></ul>TERM LIFE & AD&D INSURANCE<ul> <li>Basic Term Life & AD&D - Premium FREE! <li>Additional coverage available</li></ul>TUITION REIMBURSEMENT<ul> <li>Annual Reimbursement - $5,250</li></ul>PAID TIME OFF<ul> <li>Holidays <li>Vacation <li>Sick Leave <li>Sick Leave Bank <li>Bereavement Leave <li>Parental Leave</li></ul>EMPLOYEE ASSISTANCE PROGRAM (EAP)<ul> <li>No cost services for employee and family.</li></ul>STATE EMPLOYEES RETIREMENT SYSTEMS (SERS or SRS) PROGRAMS<ul> <li>Pension Plan <li>Non-Occupational and Occupational Disability <li>Deferred Compensation/After-Tax ROTH <li>NCPERS Voluntary Life and AD&D</li></ul> 01 Do you have a Bachelor 's Degree from an accredited college in Business, Management or a related field of study or the equivalent years of education and experience? <ul> <li>Yes</li> <li>No</li> </ul> 02 Do you have Five years of work experience in fiscal operations, information technology and project management? <ul> <li>Yes</li> <li>No</li> </ul> 03 This position reports to the Illinois Tollway Headquarters, located at 2700 Ogden Avenue, Downers Grove, IL 60515 on a (daily, weekly, monthly) basis. Are you able to reasonably commute to this location? <ul> <li>Yes</li> <li>No</li> </ul> 04 Microsoft Excel Proficiency: Listed below are definitions of Microsoft Excel proficiency levels. Please read the following definitions carefully prior to answering the question. <ul><li>BasicThis level of skills is required to perform tasks and work with data in worksheets.A person with this level of skills is able to enter and correct data, modify a workbook, format a worksheet, and use printing functions.<li>IntermediateThis level of skills is required to work with multiple worksheets, filter data, use integrate functions, and manipulate databases.With this level of skills, a person understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.<li>AdvancedThis level of skills is required to use advanced techniques for analyzing and manipulating data in Excel.A person with this level of skills is able to automate some operations, manage Macro commands, and create MS Excel applications.</li></ul>What is your proficiency level in Microsoft Excel? <ul> <li>No Experience</li> <li>Basic</li> <li>Intermediate</li> <li>Advanced</li> </ul> 05 Microsoft Outlook Proficiency: Listed below are functions typically associated with Microsoft Outlook proficiency levels. Please carefully read the following prior to answering the question. <ul><li>Basic<ul><li>Creating Emails and Attaching Files to Messages<li>Making Appointments and Changing the Time of Appointments<li>Customizing the Ribbon<li>Checking the Word Count<li>Working with Reminders<li>Moving Messages between Folders<li>Creating Signatures<li>Searching for and Flagging Messages</li></ul><li>Intermediate<ul><li>Previewing Attachments<li>Categorizing Messages<li>Printing Calendars<li>Mentioning Contacts in the Body of an Email<li>Using Quick Parts<li>Creating Meeting Invitations<li>Using the Different views<li>Taking Meeting Notes<li>Writing Professional Emails<li>Inserting Online Pictures<li>Setting a Default Signature<li>Using Groups<li>Working with Printing Styles</li></ul><li>Advanced<ul><li>Turning on the Week Number Settings<li>Setting Up Recurring Meetings<li>Working with Hyperlinks<li>Adding and Removing Columns<li>Working with Notes<li>Using the Bcc field<li>Requesting Read Receipts<li>Changing the Background Color of a Message<li>Creating Templates<li>Archiving Messages<li>Creating Rules<li>Printing Attachments<li>Assigning Tasks</li></ul><li>Expert<ul><li>Exporting Calendars<li>Adding and Changing Time Zones<li>Applying Outlook Themes and Stationery to Messages<li>Attaching Email Messages to Other Messages<li>Using the Spelling and Grammar check<li>Specifying Default Fonts for unread messages<li>Setting Delayed Delivery Options<li>Encrypting Messages<li>Using the Smart Lookup Feature<li>Setting Permissions<li>Archiving and other useful features that assist Organization<li>Blocking Incoming Mail<li>Creating Tasks without opening Outlook</li></ul></li></ul>What is your proficiency level in Microsoft Outlook? <ul> <li>No Experience</li> <li>Basic</li> <li>Intermediate</li> <li>Advanced</li> <li>Expert</li> </ul> Required Question

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