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[Hiring] Traveling Recertification Specialist @The Michaels Organization
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Traveling Recertification Specialist (TRS), under the direction of the Director, Internal Auditing, travels to assigned multifamily communities for the purpose of requalifying existing residents for continued occupancy and, in some circumstances, qualifying applicants for initial occupancy. Occasionally, a combination of on-site and remote work may be engaged.
- Correct or cure significant deficits in site teammate performance.
- Make resident qualification determinations independent of any other position.
- Refer differing recommendations for solutions to the Vice President of Administration.
- Assist with internal audits of communities within MMA’s portfolio.
- Participate in due diligence teams for assessing compliance-related viability of potential new acquisitions.
- Review files at communities within the portfolio for various purposes.
- Conduct interviews, process paperwork, and interact with various compliance teammates, residents, and agency specialists.
- Track and monitor multiple tasks within specific time constraints.
Responsibilities
- Travel to selected communities, portfolio-wide, as directed.
- Interact with other field-based teammates in accordance with Michaels’ mission statement and core values.
- Conduct applicant interviews and determine eligibility.
- Coordinate on-site data collections and processing of resident information.
- Schedule resident recertification interviews.
- Ensure proper calculation of income, assets, rent levels, etc. and the completion of the (re)certification.
- Coordinate apartment inspections for recertifications (in tandem with the Rental Manager).
- Maintain resident files in accordance with company policy & regulatory agency policy.
- Perform any and all other duties as requested or assigned.
Qualifications
- Three or more years’ experience with affordable multifamily housing management.
- COS or CPO certification is required.
- LIHTC, USDA-RD & other industry program certifications essential.
- LIHTC, Section 8, USDA-RD and other housing experience essential.
- High School Diploma or equivalent required.
- Two or more years of college preferred.
- Must complete any additional program training/testing as mandated after hiring.
Requirements
- Valid Driver’s License and acceptable driving record required.
- Must provide own transportation when needed.
- Must be able to travel regularly; remote assignments may constitute 95%+ of working hours.
- Must be able to multi-task with specific time constraints.
- Experience with RealPage, YARDI, ResMan and/or other industry-related software essential.
- Excellent organizational skills and attention to detail.
- Professional appearance and ability to resolve conflicts in a professional manner.
Working Conditions
- Primarily an office environment, but will need the ability to meet residents in their units.
- May work around cleaning solvents, paint fumes, and landscaping chemicals.
- Evening and weekend work and travel may be required.
Benefits
- Competitive wage.
- Comprehensive benefit package including Medical, Dental, Vision, prescription, etc.
- Generous paid time off.
- 401(k) plan with a company match.
- Michaels Employee Scholarship Program for children of employees.
- Professional development opportunities.
- Team-oriented environment.
Salary Range
$60,000 - $65,000 Annual Salary
