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HR Generalist (Part-Time) – Roofstock
Roofstock is a modern property management company focused on simplifying rental property ownership through technology, operational excellence, and people-first practices. We’re seeking a detail-oriented HR Generalist to support our People Operations team with compliance, data accuracy, and service desk operations.
Focus Areas
Compliance, HR data, and systems management
PeopleOps service desk operations and escalation management
Key Responsibilities
Support Roofstock's People Operations team by managing the HR service desk, including ticket intake, triage, resolution, and escalation
Assist with PeopleOps strategic initiatives through reporting, data cleanup, and execution of routine operational tasks
Maintain data accuracy and integrity in BambooHR through regular quality checks, audits, and data validation
Manage compliance training processes, including assignment, tracking, follow-ups, and reporting
Ensure consistent adherence to Roofstock's HR protocols, documentation standards, and service-level expectations
Partner cross-functionally as needed to support employee-facing PeopleOps requests
Estimated Workload
Approximately 20 hours per week
Critical Skills & Qualifications
Technical Competencies
Intermediate Excel proficiency required (sorting, filtering, basic formulas, pivot tables); advanced skills strongly preferred
Proficiency with MS Office and/or Google Workspace
Strong data entry, data validation, and quality control skills
Experience generating, formatting, and maintaining operational reports
Professional Competencies
Meticulous attention to detail and a high standard for accuracy
Strong follow-through and ability to manage tasks independently
Comfort working within defined processes and protocols
Excellent documentation discipline
Clear, concise written communication skills with a professional and employee-friendly tone
Experience handling internal business or employee-facing communications
Required Experience
Experience working with HR service desks or ticketing systems
Hands-on experience with compliance tracking and reporting
Strong data analysis and data hygiene background
Experience documenting HR or operational processes
Customer service or employee-facing support experience
Documentation, filing, and records management experience
Work Parameters
Responsiveness: Same-day response to requests during standard business hours
Meetings: Weekly check-in with manager and periodic stakeholder meetings
Reporting: Weekly activity summaries and operational metrics reporting
