IMAGING CALL CENTER SCHEDULER PT (WFH)

About the position

Join Our Team at Mercy Medical Center - Now Hiring a Scheduling Specialist! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

  • The Scheduling Specialist is responsible for warm accurate scheduling and financially related data collection prior to a patient arriving at the facility.
  • Maintains a thorough knowledge of scheduling imaging modalities and preps and insurance requirements to facilitate precertification, referral and authorization.
  • Acts as a resource in department and offices; sometimes preparing \"help fact sheets\" or training.

Requirements

  • Must possess a high school diploma or GED
  • 1 year experience in customer service and/or Patient Access

Benefits

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and \"catch up\" provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
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