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Key Account Manager
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
Learn more about us as a workplace upm.com/careers
UPM Adhesive Materials is looking for a Key Account Manager who will be responsible for all aspects of sales, account management and successful execution of all assigned targeted objectives within the Key Account Manager position. This position reports to the Key Account Director.
Greetings from your future manager
We're excited to connect with a sales professional who thrives in a collaborative, high-performance environment and is motivated by both challenge and opportunity. This is a team where we genuinely support one another, push each other to raise the bar, and take pride in winning the right way. You'll be surrounded by experienced peers who value thoughtful account leadership, strong customer relationships, and disciplined execution - all within a culture that encourages growth, accountability, and continuous development. If you're looking for a place where you can make a meaningful impact while expanding your skills and career trajectory, this team will set you up to succeed. - Harsha Kolluru, Key Accounts Director
What you will do
You will create and deliver enhanced value to each customer and effectively develop multi-level relationships built on trust
You will decipher and present data to build a compelling business case that is aligned with organizational expectations
You will be responsible for the overall commercial execution, including, but not limited to, sales revenue, AV, receivables, that align across the organization
You will have direct sales responsibilities to deliver price quotes, product recommendations, trial samples, technical support, and service information where required
You will identify customer needs, develop unique solutions, present value proposition and successfully close a high percentage of acquisition and expansion business opportunities
You will suggest, manage and continuously improve pricing programs and strategies for Strategic Account team and ensure product portfolio aligns with our offer and customers need
You will collaborate with internal stakeholders to properly position products, solutions and services within identified customer base
You will participate in applicable strategy development, business planning for region, and regional product development events
Who you are
You have a BS degree in Business or related discipline and 5 years of Sales Management experience in the printing or packaging industry
You have a proven track record of managing regional or national accounts that service numerous locations within the US or globally
You demonstrate high integrity, and initiative, and the ability to build effective internal and external networks
You have excellent oral and written communication skills, and the ability to relate well with a diverse constituency
You have excellent collaboration skills and can lead internal teams without direct line authority
You effectively demonstrate the ability to develop customer relationships and accelerate sales growth, including the demonstrated analytical and innovative thinking, and the ability to approach opportunities strategically
You must have experience with computerized order entry, Excel and basic MS Office products
This is what we offer to you
A meaningful job: We have an inspiring purpose "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Comprehensive benefit package- UPM'sbenefitpackage includes medical, dental and vision insurance, paid time off and a 401(k)-retirement plan.
Learn about ourRewardingandourWays of working
Additionalinformation
This position is fully remote.
Travel requirements - up to 30%
For further information about the role, please contactHarsha Kolluru, Director, Key Accounts, at email harsha.kolluru@upm.com.
To apply, pleasesubmityour CV and cover letter byMarch 20th, 2026.Please note that we accept only applicationssubmittedthrough our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
For support withsubmittingyour application, please contact our HR Service Center atcareers@upm.comor tel.+18777235247.
This job description is intended to be a guide and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expected of all employees. Other duties may be assigned as needed.
Only candidates authorized to work within the United States without sponsorship will be considered.
UPM North America is an Equal Opportunity Employer.
UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewablefibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, includingEcoVadisand the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,800 people worldwide, with annual sales of approximately 10.3 billion. Our shares are listed on Nasdaq Helsinki Ltd.
UPM - we renew the everyday
Read more:upm.com
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