Manager of Product Quality and Sustainability

Join as a Product Quality and Recovery Manager I, where you'll lead efforts in product quality management and sustainability initiatives. Your focus will be on enhancing customer satisfaction and operational efficiency. As a key leader, you will guide your team to implement best practices in product safety and recovery operations.

You’ll ensure the effective use of tools and methods while maintaining compliance with quality standards. This role is crucial in preventing defective or recalled products from reaching customers and supports a sustainable approach to supply chain management. Key Responsibilities:

  • Develop and coach the Product Quality & Recovery team
  • Optimize product quality processes and tools
  • Protect customers from defective product exposure
  • Promote circular recovery operations to minimize waste
  • Set actionable goals for departmental improvement Requirements:
  • Minimum 5 years of related experience
  • At least 1 year in a leadership position
  • Strong background in customer service excellence
  • Experience in product quality and recovery practices
  • Commitment to sustainability goals Lead initiatives to ensure product excellence while shaping a customer-centric and environmentally responsible operational strategy.
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