Night-Receptionist / Night Auditor for the hotels, Pay rate: £13.00 per hour (Full-time)

Night-Receptionist / Night Auditor for the hotels, Pay rate: £13.00 per hour (Full-time)

Hotels: The Westbourne Hyde Park & The Crescent Hyde Park 51 Gloucester Terrace London W2 3DQ = (Near Lancaster Gate Station & Paddington Station)

Position: Immediate start - Reports to Manager

Job Objective: To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers

Essential requirements: You must:

  • Have proof of right to work in the UK, able to converse in English, have basic knowledge of Microsoft Word, Excel, Outlook, flexibility to work
  • Be flexible for mainly night shifts or as per hotel requirements.

Main responsibilities

Job description points for a Night Receptionist / Night Auditor in a hotel:

  • Handle late check‑ins, check‑outs, and guest inquiries.
  • Monitor hotel security and ensure a safe environment at night.
  • Manage phone calls, reservations, and guest requests.
  • Perform nightly financial audits and reconcile daily transactions.
  • Prepare end‑of‑day reports for management.
  • Balance cash drawers and verify payment postings.
  • Oversee lobby cleanliness and maintain front desk area.
  • Assist guests with issues and provide excellent customer service.
  • Coordinate with housekeeping and other departments as needed.
  • Ensure hotel policies and procedures are followed at all times.
  • Have multi tasking skills

Preferences: A background in hospitality industry and customer service will be preferred for the role. Also, any candidate with basic knowledge of any property management system (PMS) such as Guestline/ Rezlynx, Opera, Cloudbeds, RoomRaccoon or Mews.

Training: Full basic-training will be provided to meet the requirements of role.

====================================

  • Contact: Waqar Ahmad
  • Reference: Indeed/Night-Receptionist - WHP

Job Type: Full-time

Pay: From £13.00 per hour

Ability to commute/relocate:

  • London W2 3DQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Any experience as a receptionist in hotels industry especially in 4-star hotels.

Work Location: In person

Back to blog

Other Jobs To Apply

No other job posts for this day.