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PACS/RIS Administrator - Cardiology and Radiology - The Heart Hospital

JOB SUMMARYThe PACS/RIS Administrator is responsible for the day-to-day administration, optimization, and support of imaging applications across Radiology and Cardiology service lines. This role plays a critical part in ensuring reliable image workflow, system integrity, and operational excellence across multiple facilities.This position requires regular travel to various THH locations in the Dallas area and provides hands-on support to clinical and operational imaging teams. The PACS/RIS Administrator partners closely with Imaging leadership, end users, IT, and vendors to maintain high standards for system performance, data integrity, and patient care.This is not a remote position and includes on-call responsibilities.ESSENTIAL FUNCTIONS OF THE ROLE* Manage the daily operations, integrity, and performance of imaging applications and devices supporting Radiology and Cardiology (CV) services, including PACS, RIS, image workflow, and related systems. * Ensure accurate and complete capture of DICOM digital image data, including network transmission, RIS validation, and exception handling across all required applications. * Serve as the primary liaison between Imaging departments, IT, and vendors to resolve system, workflow, and technical issues. * Provide system administration support to Imaging leaders, including report generation on utilization, compliance, and performance metrics. * Support charge capture reconciliation, assist with new procedure code requests, and ensure accurate application of charges. * Deliver user training programs and provide first-line technical and problem-resolution support to end users. * Diagnose and resolve hardware, software, network, and user-related issues. * Maintain system efficiency, reliability, and security in alignment with organizational standards. * Participate in after-hours, weekend, holiday, and on-call coverage on a rotational basis across multiple facilities. * Travel regularly to support imaging operations at various Dallas-area THH locations.HOURS & SCHEDULEMonday – Friday, 8:00 AM – 5:00 PM *On-call duty required*REQUIRED / PREFERRED EXPERIENCE* PACS Administration experience supporting **Radiology and/or Cardiology departments**. * Hands-on experience with imaging workflows and diagnostic imaging systems. * Background in Radiology strongly preferred; **Cardiology imaging experience a plus**. * Experience supporting PACS environments across multiple facilities is highly desirable.KEY SUCCESS FACTORS* Thorough knowledge of Radiology department processes; Cardiology knowledge preferred. * Strong verbal and written communication skills with the ability to partner effectively across clinical, technical, and leadership teams. * Proficiency with Microsoft applications (Excel, PowerPoint, Word). * Ability to work independently with minimal oversight while delivering timely, accurate, and cost-effective services. * Availability outside normal business hours, including on-call support. * Ability to serve as a preceptor by providing high-quality training to new team members and supporting new services and initiatives. * Working knowledge of: * EPIC Radiant * Visage PACS * Nuance PowerScribe * TeraRecon * Other diagnostic imaging applications BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 1 - 3 Years of Experience

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