Ramp Agent (Customer Service Agent) - LAX - Quick Hire!

Delta Air Lines is a major American airline, renowned for its extensive domestic and international flight network. Headquartered in Atlanta, Georgia, Delta operates thousands of flights daily, connecting people and businesses across the globe. Delta is widely recognized for its commitment to safety, customer service, and innovation within the airline industry. The company employs a diverse workforce that embodies its core values of care, integrity, resilience, and servant leadership, cultivating a culture where employees are empowered to deliver exceptional experiences for customers. Operating from major hubs like Los Angeles International Airport (LAX), Delta is an industry leader, continuously expanding its services while prioritizing sustainability and community engagement. The role of Airport Customer Service at Los Angeles, California, is a key entry-level position focused on ensuring efficient and safe operations on the ramp and customer service areas. This role serves as a vital link between the airline and its passengers, working primarily at LAX to facilitate a smooth transition of baggage, mail, and cargo alongside various ground handling duties. Employees in this role are essential to supporting on-time departures and arrivals by loading and unloading baggage securely, operating ground support equipment, and safeguarding cargo from damage and adverse weather conditions. The role requires physical stamina, attention to detail, and a strong commitment to safety protocols. As an Airport Customer Service team member, you will be part of a dynamic environment where shifts may vary from early morning to overnight hours, with schedules based on operational demands and seniority. The starting pay is competitive at $30.15 per hour, with a minimum guaranteed wage of $22.50 to comply with the Los Angeles Living Wage Ordinance. In cases where benefits are provided, base pay may start at $22.72 per hour, depending on benefit elections. The role offers an excellent opportunity for career growth, with leadership providing mentorship and training to support professional advancement within Delta Air Lines. Safety is a top priority in this role, with the requirement to wear personal protective equipment such as hearing protection, safety-toe footwear, high-visibility apparel, and protective headwear. The physical demands include repetitive lifting and loading of bags weighing between 50 and 70 pounds, working in varying weather conditions, and performing tasks like guiding aircraft safely to and from gate positions. You will also operate specialized equipment including baggage scanners, tow tractors, tugs, and belt loaders within congested airport ramp areas. This fast-paced position requires team collaboration, reliability, and adherence to strict operational guidelines to ensure customer satisfaction and safety. Delta Air Lines is committed to diversity, equity, and inclusion, striving to embrace diverse perspectives and foster an inclusive workplace. Candidates for this position must be at least 18 years old with valid U.S. work authorization, a high school diploma or equivalent, a valid driver's license, and proficiency in English. Passing a physical ability test is mandatory, alongside eligibility for airport-specific clearance such as SIDA badge and customs seal. Delta also adheres to fair hiring practices under the Los Angeles County Fair Chance Ordinance and California Fair Chance Act. Employees enjoy an extensive benefits package designed to support their overall well-being and career growth. This includes competitive salary and profit-sharing programs, a generous 401(k) plan with contributions up to 9%, paid vacation and personal time, paid holidays, parental leave, comprehensive health coverage including medical, dental, vision, and disability benefits, family care assistance, wellness programs, employee flight privileges, career development offerings, community engagement initiatives, and access to discounts across various lifestyle services. Delta Air Lines remains dedicated to providing a supportive and rewarding work environment where every employee can thrive and contribute to the company’s continued success.

• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States
• Have a valid driver's license
• Proficiency in English
• Pass a physical ability test (PAT)
• Must wear required company-approved Personal Protective Equipment
• Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal
• Qualified applications with an arrest or conviction record(s) will be considered for employment
• Based on the position you are considered for, this may include a review for criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility