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[Remote] Diversified Billing Specialist-Remote
Note: The job is a remote job and is open to candidates in USA. Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee well-being. The Diversified Billing Specialist is responsible for supporting the activities of Mayo Clinic Ambulance Billing, collecting patient account information, and resolving billing and payment issues while ensuring optimal reimbursement for patients.
Responsibilities
- Supporting the activities of Mayo Clinic Ambulance Billing
- Collecting specific patient account information through the use of automated system, focusing on each account, one customer at a time
- Responding to and resolving a variety of accounts, billing and payment issues from patients/customers on specific types of accounts
- Using excellent customer service and interpersonal skills when interacting with patients and customers
- Making appropriate decisions that require individual and/or team analysis, reasoning and problem solving
- Interpreting, applying, and communicating Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Ambulance
Skills
- High school education or equivalent
- Qualified candidates must be customer focused, service oriented and possess strong skills in: team building, communications, decision making, problem solving, interaction, coping and versatility
- Knowledge of PC Windows, Microsoft Word, and Excel, medical terminology, and Health Quest systems helpful
- Knowledge of Medicare, Medical Assistance and Insurance processes and procedures
- Keyboarding experience, 40 wpm preferred
- Previous ambulance billing certification or experience preferred
- Healthcare Financial Management Association (HFMA) Certification Preferred
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Company Overview
