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Resource Center Specialist - Overnight Shift
- Includes one (1) half-hour break per shift.
- Convert Adobe PDFs to MS Word and vice versa using firm-issued software.
- Clean and format Word documents, including applying styles and cross-referencing.
- Generate tables of contents and authorities.
- Revise Word documents from handwritten copies or via track changes.
- Create labels and letters using Word’s mail-merge feature.
- Select appropriate pleading templates for discovery responses.
- Compile, edit, and create PDFs with internal/external hyperlinking.
- Create bookmarked e-binders, and prepare Adobe forms
- Apply PDF redactions, headers, footers, and bates stamping.
- Generate comparisons using MS Word or Litera Compare.
- Process DocuSign packets.
- Ensure accuracy and quality of all work products.
- Create and format PowerPoint presentations using firm-branded templates.
- Create and revise diagrams, tables, and organizational charts.
- Assist with marketing materials including proposals, face sheets, and placemats.
- Create and update Excel spreadsheets using filters, formulas and data analysis tools.
- Build pivot and structured tables.
- Format spreadsheets for printing or PDF conversion.
- Transcribe audio files using Olympus software.
- Stay updated on firm technology and software advancements.
- Participate in mandatory training sessions, pilot programs, and testing initiatives.
- Maintain a secure and distraction-free working environment.
- Provide assistance to administrative and legal staff across the firm.
- Remain accessible and engage professionally with all levels of personnel.
- Handle firm content with discretion and privacy.
- Screen, prioritize, and delegate assignments to exceed expectations and meet deadlines.
- Manage resource allocation and assist with scheduling.
- Supervise and support team members; serve as liaison between team and requestors.
- Ensure compliance with operational procedures.
- Monitor productivity and quality standards.
- Maintain accurate records using the ServiceNow tracking system.
- Troubleshoot software issues, including providing impromptu training as needed.
- Contribute equitably to the workload.
- Attend regular staff meetings.
- Exercise confidentiality in sensitive matters.
- Promptly answer and manage department and after-hours calls.
- High school diploma or equivalent required.
- Minimum of five years’ experience in a legal Word Processing Center environment.
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, Adobe, and Outlook.
- Familiarity with iManage Work or similar document management systems.
- Experience or knowledge of Photoshop, Visio, DocXtools, Workday, and DocuSign is a plus.
- Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.
- Ability to work collaboratively in a fast-paced, high-volume environment.
